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Word 2K Multiple Mail Merges

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On a new Dell with Win98 and Microsoft Works 2k plus Word 2k, if you open the Tools menu dozens of Mail Merges are listed and it takes quite a few seconds to scroll down to the bottoms items. I could find nothing on Microsoft's knowledge base about this condition. Any Ideas?

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by juliap

Tried resetting menu bar (view-toolbars-customize). If that does not work, delete normal.dot.
Try again. If it does not work, start-run, type winword /regserver
If that does not work. Delete word key in HKCU.

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