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Word97 maps network drives in background

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User has a system - PII 233 with NT4WS sp5, Office 97 pro sr2, and Visual InterDev installed. They require Office 97 Pro to stay in line with their main customer. They have a a set of templates which Word points to on a server. When they use the templates, the machine maps three network drives in the background to the system folder of said server. Does this every time a template is loaded. Have re-installed Office (after using Eraser) and re-applied the service pack. Have destroyed the 'normal.dot' and re-installed network drivers.

Bright Ideas anyone?

5 replies

by sarsone

I ran into this when i transfered a PC from 1 user to another. Word would map drives to the previuos users mapped drives.

I also did the same uninstall and reinstall without success.

However, i did do a search in the registry for the mapped drives and found cached mapped drives scattered about. Once i deleted the registry entries, the issue went away.

Not sure why they were cached or why Word remapped them.

Note: BACK UP THE REGISTRY BEFORE DELETEING ENTRIES.

by estebandelatorre

Simply
Modify the .dot files in order to set unc path for them
If you reference files or bitmaps with a letter, word will search the registry to find the latest map drive with that letter and restore it (if he can)

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