I have recently purchased a Canon EVO N1015v laptop, this came with XP pro. Like most new technology, all I had to do was press the ON button and off it went, installed XP, all of the drivers…..
The problem came when I plugged in my HP Office jetR45, it instantly recognized the printer and installed it, but it would not have a piece of the scanner. I then proceeded to the HP support site, There was a short self help FAQ which was vague and unsuccessful. Apparently they do not supply driversOR support when it comes to this scanner being used in XP, this I found when I rang support and was referred to Microsoft, who could give me no useful answers either.
All I need to know are the names of the specific files needed to drive this device and I can install them manually, can anyone help?
-Derek Robertson (d.robertson@monashccc.com.au)