Cheat sheet: iPhone X for the enterprise

For the 10th anniversary of the iPhone, Apple launched a special version of its smartphone with a series of futuristic features and design elements. But it also made compromises.

The Apple iPhone not only transformed mobile computing, but humanity's relationship with technology in general. It led the movement to make handheld slabs of metal and software an integral part of our identities and our daily lives—for better or worse.

To celebrate the 10-year anniversary of the launch of the first iPhone, Apple announced a special edition of its flagship smartphone on Tuesday at an event at the new Steve Jobs Theater in its Apple Park headquarters.

The ultra high-end model of the iPhone, called the iPhone X (pronounced "ten"), is a new addition to the product line, which also includes incremental upgrades to the iPhone 8 and iPhone 8 Plus.

Let's take a closer look at what the iPhone X means for professionals and businesses.

SEE: All of TechRepublic's smart person's guides

What is the iPhone X?

In order to give the iPhone a big leap forward for its 10th anniversary, Apple has been hoarding up innovations for this launch. The iPhone X includes a number of advanced features and design elements that go beyond the incremental upgrades to its standard models. These cutting-edge upgrades also give the iPhone X a price tag of $1,000 USD and involve some design compromises.

Mostly notably, the iPhone X includes a nearly bezel-less OLED display with 1125x2436 resolution (compared to a 1080x1920 LCD on 2016's iPhone 7 Plus). That enables the iPhone X to have a larger 5.8-inch screen (compared to the 5.5-inch iPhone 7 Plus) while having a smaller form factor that is actually closer in size to the iPhone 7 with its 4.7-inch screen.

But, the thin bezels also cause the iPhone X to lose its home button and its fingerprint scanner. As a result, Apple is replacing Touch ID with Face ID, which will create a 3D map of your face and use that to unlock the device. The challenge—judging by the face-scanning software of the past from Google and others—is that it may not be as fast and accurate as a fingerprint scanner.

There's also a natural security concern about Face ID being spoofed, but Apple says its new "True-Depth Camera System" takes a 3D mathematical model of your face and that it cannot be faked out by photos or even prosthetic masks.

SEE: Apple's first employee: The remarkable odyssey of Bill Fernandez (PDF download)

Other new features in the iPhone X include wireless charging, an infrared camera to support augmented reality, and the ability to record 4K video at 60fps and 1080p at 240fps (super slow motion).

The iPhone X also switches back to glass on the back of the device, which presumably was needed to support wireless charging, but it will also make the device much less slippery—and susceptible to drops—than the smooth metal backs of the last several iPhones.

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Why does the iPhone X matter?

The iPhone X changes the iPhone experience in several significant ways. We already talked about the shift from Touch ID to Face ID. The even bigger shift is Apple removing the home button in the iPhone X and replacing its controls with gestures. This will be an enormous change in the way people will interact with the phone, since the home button has been a primary control since the iPhone launched in 2007.

Expect a lot of users to be confused and frustrated at first—especially professionals who want to use the iPhone to do work the way they always have and don't want to think about a new way of interacting with it. I expect that plenty of users will go into stores and try the iPhone X, get frustrated by the lack of a home button, and opt to buy the iPhone 8 or iPhone 8 Plus instead (since they both retain the home button).

SEE: Apple in the Enterprise: A Strategic Guide (ZDNet/TechRepublic special feature)

That said, the switch to gestures potentially offers more fine-tuned control over the interface since the number of possible gestures is far larger than the number of actions you can do with a physical button. Once users adapt to gestures, it could be an improvement.

Apple also integrates a lot of machine learning to make Face ID work, as well as its new A11 Bionic CPU and Neural Engine to process it all without sending it up to the cloud. The processor can handle 600 million operations per second, according to Apple.

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Who will the iPhone X affect?

The iPhone X will matter most to the following types of professionals:

  • Developers, who will need to learn the platform for adapting apps and sites
  • UI/UX designers, who will need to understand the platform changes since they will likely cascade to other platforms as well
  • IT professionals, who will need to learn the changes in order to support corporate users
  • Marketers, who will need to figure out how to adapt marketing messages and campaigns to users who control the interface in new ways
  • Innovators and early adopters, who stake their reputation on staying ahead of the curve

SEE: Job description: iOS developer (Tech Pro Research)

Image: Apple

When will the iPhone X launch?

According to Apple's site, customers will be able to pre-order the iPhone X beginning October 27, with availability starting November 3, in Andorra, Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Guernsey, Hong Kong, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, UAE, the UK, the US, and US Virgin Islands.

The iPhone X starts at $999 USD—that compares to the iPhone 8, which starts at $699 USD and arrives on September 22.

Because of material shortages, the iPhone X is expected to be in short supply. So if you want one early, expect to wake up at midnight Pacific time on October 27 to get your order in as quickly as possible.

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What are the competitors to the iPhone X?

The top competitor to the iPhone X is the Samsung Galaxy Note 8. They are both innovation leaders in bezel-less packages with big price tags. The Note 8 bests the iPhone X in several specs, but the iPhone X has a slight edge in design and software integration.

The two biggest sales competitors to the iPhone X could actually be the iPhone 8 and 8 Plus. And of course, devices such as the Samsung Galaxy S8 Plus, the Essential Phone, and the Xiaomi Mi Mix 2 have pre-empted several of the leading iPhone X features and design elements.

Nevertheless, the iPhone X resets the playing field. Other hardware makers will emulate Apple's design and platform changes, as they always do.

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About Jason Hiner

Jason Hiner is Global Editor in Chief of TechRepublic and Global Long Form Editor of ZDNet. He's co-author of the book, Follow the Geeks.

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