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  • 1

    Five tips for revamping the role of your help desk

    In the current IT environment, your help desk staff must take on more responsibilities than ever before. Here are a few ways they can address the new challenges and extend their reach.

    Posted by Elisabeth Cullivan | June 20, 2011, 8:03 AM PDT | Latest comment by uberlist@...

  • 20

    Five tips for a smoother Linux command-line experience

    Many Linux users find the command line intimidating and avoid it like the plague. But these tricks and shortcuts can make the command line more manageable -- and downright useful.

    Posted by Jack Wallen | June 15, 2011, 10:15 AM PDT | Latest comment by oldmicro

  • 0

    Five tips for protecting customer data

    Security technologies can only do so much to protect customer data. You also need to evaluate how you store that data and how you can control access to it.

    Posted by Adam Blitzer | June 13, 2011, 6:07 AM PDT

  • 0

    Five tips for collaborating in LibreOffice

    Collaboration tools are essential for all sorts of business documents and writing projects. Jack Wallen collaborates extensively on his technical content and fiction writing -- and he uses...

    Posted by Jack Wallen | June 11, 2011, 10:56 AM PDT

  • 1

    Five tips for strengthening an understaffed support team

    If your support group is stretched too thin, service levels will drop, nerves will fray, user satisfaction will plummet, and staffers will leave. Here are several ways to help your techs succeed...

    Posted by Nathan McNeill | June 10, 2011, 1:09 PM PDT | Latest comment by cxdbfxcgvbc

  • 4

    Five tips for making sense out of the Word 2007/2010 style tools

    Word 2007 and 2010 moved their style features from a simple toolbar control to a convoluted interface involving the Ribbon, a gallery, various dialog boxes, and the Styles pane. Susan Harkins...

    Posted by Susan Harkins | June 8, 2011, 8:51 AM PDT | Latest comment by Shrike49

  • 20

    Five tips for avoiding common Web design sins

    Some basic Web design guidelines are ignored on a regular basis, leading to inefficiency, security issues, and a poor user experience. Ryan Boudreaux offers his take on what not to do when...

    Posted by Ryan Boudreaux | June 6, 2011, 8:50 AM PDT | Latest comment by DaemonSlayer

  • 2

    Five tips for protecting your data in a breach-laden world

    Reports of data breaches involving sensitive information are growing at an alarming pace. (Just ask Sony.) Here are a few steps you can take to safeguard that data.

    Posted by Rob Marano | June 3, 2011, 9:09 AM PDT | Latest comment by wdewey@...

  • 23

    Five Word tips that could change your life

    Searching for ways to increase your Word productivity may get in the way of your productivity. So here are a few tricks you don't need to go looking for. Efficient, simple to use, easy to remember.

    Posted by Jody Gilbert | June 1, 2011, 1:35 PM PDT | Latest comment by Robiisan

  • 0

    Five simple tips for using Excel 2010 data in Word

    A lot of Office users think getting Excel data into a Word document is complicated, mysterious, or impossible. These tips demonstrate how easy it is to paste, embed, link, chart, and store Excel...

    Posted by Katherine Murray | May 31, 2011, 8:11 AM PDT

  • 10

    Five tips for successful negotiations

    One of the greatest strengths of successful businesspeople is the ability to out-negotiate others to achieve the desired results. These tips will help you come out on top.

    Posted by John McKee | May 29, 2011, 6:12 AM PDT | Latest comment by DaveDonaldson

  • 2

    Five tips for using Office 2010 Actions

    Office 2010 Actions provide on-the-fly information from within your documents. Here's a look at how to put this feature to work.

    Posted by Katherine Murray | May 27, 2011, 6:20 AM PDT | Latest comment by blarman

  • 14

    Five tips for freeing up PC hard disk space

    You can degunk your PC and reclaim a surprising amount of disk space. Here are a few things worth trying.

    Posted by Brien Posey | May 25, 2011, 11:56 AM PDT | Latest comment by aimarzhang

  • 3

    Five tips for optimizing your cloud backups

    You might be amazed at how long your cloud backups can take. Brien Posey shares pointers based on some performance constraints he ran into.

    Posted by Brien Posey | May 23, 2011, 5:18 PM PDT | Latest comment by nikunjverma

  • 2

    Five tips for adding splashy art to your PowerPoint presentations

    Presentations are often dull and predictable, but they don't have to be. With a few simple tricks, you can turn photos, graphics -- even clip art -- into stylish artistic elements.

    Posted by Susan Harkins | May 21, 2011, 9:42 AM PDT | Latest comment by richrollins

  • 7

    Five tips for creating videos on Linux

    You can create high quality video on the Linux platform -- you just need to know a few tricks and use the right tools for the job.

    Posted by Jack Wallen | May 19, 2011, 2:40 PM PDT | Latest comment by airjos@...

  • 7

    Five tips for avoiding data entry errors in Excel

    You can prevent self-inflicted data entry mistakes -- and all the problems they create -- with the help of a few easy-to-use Excel features.

    Posted by Susan Harkins | May 16, 2011, 2:09 PM PDT | Latest comment by TerenceNoah

  • 3

    Five tips for improving application performance management

    To make sure your applications are performing as they should, you need monitoring systems -- but you also need to be looking at the right measurements in a systematic way. Here are a few...

    Posted by Chuck Delouis | May 16, 2011, 7:54 AM PDT | Latest comment by Alonben

  • 0

    Five tips for smooth client application updates and upgrades

    A little planning and preparation will go a long way toward ensuring that app updates and upgrades are trouble-free. Erik Eckel outlines several steps you can take to avoid potential gotchas.

    Posted by Erik Eckel | May 10, 2011, 2:43 PM PDT

  • 20

    Five tips for using System Restore effectively

    If a crash hoses your Windows system, System Restore can help you get things working again. Here are a few tips and precautions that will help you put this tool to work.

    Posted by Jack Wallen | May 9, 2011, 11:51 AM PDT | Latest comment by meronbar

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