Google in the Enterprise

Quick Tip: Sort Gmail with an advanced keyword search

Takeaway: Google Apps users, assuming they want to be efficient and productive, have to master the art of keyword search.

There is one subtle, yet very important, difference between Google Apps and Microsoft Office that must be confronted and accepted by all users making the switch to a Google Apps suite of productivity software. Google Apps uses search as its engine for finding documents. By contrast, Microsoft Office uses hierarchical folders as its organizing mechanism (for the most part).

In practical terms, that means Google Apps users, assuming they want to be efficient and productive, will have to master the art of keyword search.

Basics

The basic search method of typing a keyword into the search box in Gmail for example is simple enough, but it can also often be ineffective. In Figure A, I searched my personal Gmail account for “TechRepublic” and, as you can see, I received a rather long list of emails.

Figure A

Searching just TechRepublic

Advanced

However, if I use the more advanced search tools, like in Figure B, I can limit the results to a potentially more pertinent list of emails. In this case, I am looking for emails mentioning TechRepublic, but only those sent to me by Bill Detwiler. I could also specify a specific subject and further narrow the search.

Figure B

Narrow the search to emails from Bill Detwiler

Help

The good news is you don’t have to memorize all of the various advanced search parameters. Click the dropdown button at the right end of the search box to get a dialog box (Figure C) where you can fill in the most common search limiting parameters.

Figure C

Common search limiting parameters

Google also provides a table (Table A) of the entire search limiting parameters available, which is useful if you find yourself in need of even more advanced search tools.

Table A

Search Operators and Shortcuts Shortcut Action Examples
from: Search for sender from:me Sent from you

from:joe Sent from Joe

to: Search for recipient to:joe To Joe

to:example.com To anyone at example.com

subject: Search in subject line subject:legal Contains “legal” in the subject

subject:legal from:lee From Lee with “legal” in subject

” ” Search for exact phrase “purchase order” Contains “purchase order”
OR must be uppercase Matches terms receipt OR invoice Contains the words “receipt” or “invoice”

from:amy OR lee From either Amy or Lee

- (hyphen) Exclude terms from search subject:order -new Subject contains “order” but not “new”

“new books” -today Contains “new books” but not “today”

( ) Group search words using AND from:amy (legal law) From Amy, contains “legal” and “law”
{ } Group search words using OR from:amy {legal law} From Amy, contains “legal” or “law”
in: or label: Search by label from:joe in:action From Joe, with the label “Action”
list: Search to/from mailing lists list:info@example.com To or from “info@example.com”
after:

before:

Sent during specified time

(format: yyyy/mm/dd)

after:2009/1/27 Sent/received after January 27, 2009

after:2008/5/1 before:2008/7/31 Sent/received after May 1, 2008 and before July 31, 2008

in:inbox in:trash

in:spam in:anywhere

Search in the Inbox, Trash or Spam, or All labels in:inbox to:amy Sent to Amy and in your inbox

in:anywhere review Contains “review” in All Mail, Spam, Trash

is:starred

is:unread / read

Search messages that are starred, unread, or read is:unread from:amy Unread messages from Amy
cc: / bcc: Search cc: and bcc: fields cc:lee Message cc’d to Lee
has:attachment Search for attachments has:attachment from:me Messages sent from you containing an attachment
filename: Search attachments by name or type filename:project Messages with attachments named “project”
is:chat Search for chat messages is:chat project Any chat message using the word “project”

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Mark Kaelin

About Mark Kaelin

Mark Kaelin is a CBS Interactive Senior Editor for TechRepublic. He is the host for the Microsoft Windows blog, Microsoft Office blog, and Product Spotlight blog.

Mark Kaelin

Mark Kaelin
Mark Kaelin is a CBS Interactive Senior Editor for TechRepublic. He is the host for the Microsoft Windows blog, Microsoft Office blog, and Product Spotlight blog.
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