White Papers
TechRepublic's Resource Library is the web's largest directory of free vendor-supplied technical content. Take advantage of the library's white papers on an array of topics, from Big Data to cloud computing, mobility to security.
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Meeting the Challenges of Business Intelligence
BI is often seen as a complicated, jargonfilled arena that requires lots of IT expertise and resources. There is also a tension between delivering fast results economically and doing the right thing for long-term growth and flexibility. This paper provides smaller organizations with a framework to evaluate and select the...
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How to get manageable endpoint, mobile device and web security together
Endpoint protection has never been easy, but it once was at least straightforward. Workers had one computer, used the corporate email system and visited only a few websites while at work. Today, endpoint protection is far more difficult with many employees have two, three or four Internet-connected devices containing sensitive...
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Advancing Business Value through Virtualization
To realize the performance, availability, and agility benefits that virtualization can provide, your data center infrastructure must be able to support the initiative. This informative paper evaluates the prevalence and efficacy of data centre virtualization deployments, and the hardware that supports them, so that you can determine what adjustments your...
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Capitalize on the Next Phase of Virtualization
Organizations today are moving beyond traditional server virtualization and advancing their virtualization strategies into all aspects of the IT. Learn more about how virtualization is expanding into storage, networking and management along with the value a converged system can offer your organization in reaching your virtualization potential. Read on to...
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The Evolution and Value of Purpose-Built Backup Appliances
This White Paper explores the increased use and adoption patterns of Purpose-Built Backup Appliances (PBBAs), both integrated and targeted, and the utility these appliances provide to customers in their data protection processes. In addition, this White Paper illuminates the customer value that Symantec's Backup Exec and NetBackup appliances bring to...
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The Real SaaS Manifesto (French)
Due to the proliferation and incorrect use of the term, Software-as-a-Service (SaaS) has often been misunderstood by both software vendors and business people. This whitepaper will define the key terms every company should know, understand, and evaluate when considering a SaaS vendor for their business. Read more...
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Assessing the TCO of Unified vs. Parallel Backup Solutions for Virtual Environments
This whitepaper discusses what to look for in a virtualization protection solution and considers the merits of a separate solution for protecting one’s virtual environment, compared with using a unified solution that offers comparable virtualization protection capabilities. This document is a guide to assessing the total cost of ownership for...
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Symantec Internet Security Threat Report
Threats to online security have grown and evolved considerably. From the threats of cyberespionage and industrial espionage to the widespread, chronic problems of malware and phishing, we have seen constant innovation from malware authors. We have also seen an expansion of traditional threats into new forums. In particular, social media...
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6 secrets to offering exceptional customer service
The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their expectations....
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Secrets to business growth: Tips from 3 successful entrepreneurs
There are total over 2 million small businesses in Australia and they define and drive our economy. A day in the life of a small business, however, does not typically consist of getting a pat on the back for all this. Most owners grapple with the stressful question of how...
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Customer experience strategy: Meeting expectations and changing dynamics in service
This research based Whitepaper reveals that at a strategic level, Customer Experience Strategy can have a positive impact on business performance. Organisations that have a more mature Customer Experience Strategy report between 10-20% greater impacts on revenue generation outcomes than less mature businesses. Despite this, 47% of Australian based organisations...
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Exploring Business and IT Friction: Myths and Realities
Is IT Friction Causing Decreasing Value for Your Organization? This white paper outlines key issues that cause friction between business users and IT, such as:
- Gaps in customer satisfaction and the perceived value of services
- Inadequate IT support, which decreases productivity and revenue
- Lack of communication and...
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5 Key Issues to Factor into Your MDM Solution Decision
Although the BYOD market is maturing, best practices are still elusive for many IT decision-makers. Find out about 5 key areas to consider when choosing an MDM solution, and learn how BlackBerry Enterprise Service 10 addresses each one.
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Why Now is the Time to Get Started with BlackBerry Enterprise Service (BES) 10
BlackBerry 10 smartphones support Microsoft ActiveSync right out of the box, giving IT a fast and easy solution for synchronizing with a range of messaging platforms when advanced security and management isn't required. So why should your business get started with BlackBerry Enterprise Service 10 now? Find out about 5...
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Choosing an MDM Platform - Where to Start the Conversation
There are dozens of MDM options on the market. And given the sheer volume of research and analyst reporting available online, you could spend months simply getting up to speed - let alone coming to a decision. So if you're in the early stages of choosing your solution, or you're...
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BlackBerry 10 - Easy to Use with ActiveSync
You may already know that BlackBerry 10 smartphones can be activated using the Microsoft ActiveSync protocol for basic security and device management. See what is involved in ActiveSync setup, for both IT and end users. And find out what you can do with BlackBerry Enterprise Service 10, for full Enterprise...
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Requirements Quality Assurance: With HP Requirements Management
The effective communication and shared understanding of requirements is a critical factor in the success of any project, regardless of whether that project employs a waterfall, agile or water-scrum-fall process. The costs associated with a poor understanding of requirements are well known; late delivery of projects at higher than estimated...
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Oracle Optimized Storage E-Book: Staying Ahead of the Data Explosion
Data storage challenges are getting much more complex. But choosing a solution just got much easier. Oracle's new e-book, Staying Ahead of the Storage Explosion, provides insight into the integration points between Oracle storage and software that help speed performance and increase efficiency; the industry-leading data protection and storage management...
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Oracle Delivers One-Two Punch with New ZS3 Series
Database and storage administrators face increasing challenges due to the complexities involved with maintaining performance while dealing with the explosion of data. IT organizations are forced to perform labour-intensive manual tweaking while IT staffing levels are virtually frozen.
Find out how Oracle’s Application Engineered Storage, where the application and...