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Antivirus website blocked

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by pratik1981

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Can't access most of the antivirus websites/ How to get rid of this problem?
i have xp sp3-windows 7 Vienna edition INSTALLED ON MY SYSTEM.

6 replies

by sidekick

Just antivirus websites or other websites too? Sounds like you might have something installed in your computer that doesn't want you removing it. Could be COnflicker or some other virus.

by brian

if you can not get to the antivirus website by it's ip addy, you can open a command prompt (start, run, cmd [press enter]). type in the following: net stop dnscache after the command stops the dnscache, type in: net start dnscache the dnscache process will restart. after that, you should be able to get to (the removal tool) http://www.symantec.com/security_response/writeup.jsp?docid=2009-011316-0247-99 to download the removal tool, also make sure that you patch the system with the windows update mentioned in the above post after running the removal tool.

by rob miners

I don't know whether or not you are familiar with HijackThis but here are two versions that I use and a tutorial. It makes it a lot easier to work out what the infection is and then you have a starting point to work out your removal strategy.

http://aumha.org/downloads/hijackthis.exe

Official Hijack This Tutorial: http://forums.majorgeeks.com/showthread.php?t=38752

DDS (Version 1.0) DDS truncated HijackThis ..

http://www.techsupportforum.com/sectools/sUBs/dds

Download HijackThis and run it and then go to the site below to analyze it or post the log file here.

http://aumha.org/downloads/hijackthis.exe

HijackThis log file analysis

Hijack This opens you a possibility to find and fix nasty entries on your computer easier. Therefore it will scan special parts in the registry and on your harddisk and compare them with the default settings. If there is some abnormality detected on your computer HijackThis will save them into a logfile. In order to find out what entries are nasty and what are installed by the user, you need some background information.

A logfile is not so easy to analyze. Even for an advanced computer user. With the help of this automatic analyzer you are able to get some additional support. Just paste your complete logfile into the textbox at the bottom of this page. Due to a few misunderstandings, I just want to make it clear that this site provides only an online analysis, and not HijackThis the program.

http://hijackthis.de/

Sample removal proceedures.

http://www.bleepingcomputer.com/malware-removal/remove-antivirus-xp-2008

http://www.bleepingcomputer.com/virus-removal/

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