I have a user who is running NT 4.0 Workstation with SP4. He last rebooted the machine two weeks ago. He says that he has not installed any devices/drivers during that time, but did install software (which provides money management for stock market investing). He also upgrade his Disk Keeper Lite to a new version. Today he rebooted the machine and the following BSOD results:
0x0000000A (0x00000008, 0x0000001C, 0x00000000, 0x80116018)
IRQL_NOT_LESS_OR_EQUAL Address 80116018 has a base at 80100000 – ntoskrnl.exe
The nearest error to this that I could find in Technet’s knowledge base refers to a particular brand of virus protection software. The user is in fact not using that brand, but is using McAfee, and says that he has not updated it recently.
The winnt folder is on a FAT partition and I have copied a new ntoskrnl (from SP4), but this did not make a difference.
My questions are as follows?
1) Any ideas how to find out which driver is causing the havoc? Is ntoskrnl trying to access another d