I have 5 new systems from a local computer supplier. They all have been experiencing Blue Screens. I’m getting very frustrated trying to figure out what is wrong and replacing hardware… etc.
Here’s the most recent one. It’s a PIII 500 MHz with an ATI Xpert video card and a Dlink network card. I attempted to install the Office 2000 SR1a update and it completely destroyed the boot sector information. I took out the hard drive, put it in my system as a shared drive (it was completely readable) and installed a new hard drive in the system. I also replaced the RAM (164 MB DIMM). Now I’ve had two blue screens since then. The first was a STOP 0x0..1E KMODE_EXCEPTION_NOT_HANDLED … ati.sys. I changed the video card driver to use AGPinstead of 2X AGP (which is what the card IS). Next BSOD, STOP 0x0..1E KMODE.. win32k.sys.
I’m not sure where to go from here, as I don’t want to be continuously fixing problems, I want to ensure I don’t have any more BSODs. We’re running a NT network. If there are