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Browser can't see network when connected

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9 replies

by mittomus

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I bought a new computer with 1 gig Athlon and SiS onboard NIC. My computer connects to the cable modem network, my browser says "website found, waiting for a reply" but it never goes any further. I have tried both IE 5 and Netscape. Any ideas how tomake it work?

9 replies

by cdobbin

I take it you have verified the settings supplied to you by your ISP? Can you ping IP's but just not view web pages??? If so go under tools-internet options- click on the connections tab- then LAN settings and make sure automatically detect settingsis unchecked.(this is for IE only)
Hope this helps.

by mittomus

Thanks Cdobbin. I tried your suggestion and it didn't work. Anything else to try?

Larry

by grantcom

Is the modem pluged into a surge arrest? If so try plugging it straight into the wall socket...sounds crazy but try it.

When you run winipcfg what address does it return and subnet mask? Does this address range match that of your cable ISP. Have you contacted your ISP Tech Support? When you hit the refresh button in your browser look at the modem and see if you are getting the send & recieve lights alternately blinking. Have you tried unpluging you modem and repluging.

by mittomus

Hi Grant.

I plugged it into the wall and it didn't help. When I run winipcfg it does return and subnet mask. I can see the cable modem receiving data but it just won't display in my browser. I have run the @home connectivity test and it passes with flying colors. I suppose it is possible that the drivers for the SiS 900 aren't compatible with the @home system. I have the Cox communications tech coming out tomorrow to try his luck. This is really frustrating. You buy a new computer to getbetter results and it just gets worse.

Thanks for your help and I will try any other suggestions you give me.

Larry

by grantcom

Set up should be:

Right click Network Neighborhood..highlight the SIS adapter and go to properties and then go to advanced. Make certain that the "network media" (note this may vary from adapter to adapter) is set to 10 Base T Half Duplex. The card must be set to 10 base T not 100. It is always best to set this by hand instead of automatic. Then while still in network properties, click on the TCP/IP SIS adapter and go to properties...set the IP Address to "obtain automatically" and check the"Detect Connection to Network Media" then click on the Wins Configuration tab and set to Disable and Check the "Use DHCP"

Finally, go to Control Panel then Internet Options and then Connections and set to LAN or "Never dial a connection" down at the bottom of this dialog click on the LAN button and set to "Automatically detect Settings"

The cable modem ligths should be as follows:

top light (online) should always be on

then next is "message" should not be on
then the send and recieve lights. The send and recieve lights should blink while sending and recieveing HOWEVER the online light shoould also be on. When you unplug the modem and plug it back in you should see the send recieve lights blinking intermittantly for a while andthen suddenly go off and the online light is then the only light on. If no online light and blinking send and recieve lights then the modem is trying to find the server.

Hope this helps...I understand your frustration with need for speed...I live30 miles out in the Boonies and will never have broadband...except may satallite. Good Luck

by mittomus

My ISP tech came out and we disabled the on board lan card and installed a PCI SMC card and I am on line. I'm not going to tinker with the onboard adapter any longer.

Thanks ever so much for your help and interest.

Larry Wilson
mittomus@home.com

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