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builder.com web site problems

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I have an account and I can login fine from the home
page but I can't access the downloads because every
time I enter my correct email address I get a message
that it's wrong! It's the same one! I hoped to contact
builder.com rather than use the discussions for this but I
can't find any way to do it!
Also I wanted to change my discussion name instead of
using my email address as my name but I went to my
account information page and could find no way to do
it!
For a site whose purpose is to tell others how to build
effective web sites it's really poorly designed.
Can anyone help me?

2 replies

by ed woychowsky

In the upper right-hand corner of the page is a link that says ?My Account?, click it then logon. Change the user name to whatever you?d like to use. I had the same problem which is why Lamont Adams referred to me as ewoychowsky instead of Ed Woychowsky in his ?What do I know, I?m a mortician? article. Hope this helps.

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