6 replies
by lmayeda Accepted solution
by tmalo627 Accepted solution
by rob miners Accepted solution
If you can't access the internet to update MBAM try the instructions below to clear a path to the internet to be able to run MBAM. You can also download the updates for MBAM and run them from the USB.
From another System download and install Spybot, update it and copy the the installed folders to a USB Stick. Copy MBAM and the Update as well.
Restart the Infected System in Safe Mode, navigate to the USB stick and run Spybot.
Download Spybot - Search & Destroy and install it. Update it. http://www.safer-networking.org/en/download/index.html
Download Malwarebytes Anti-Malware, install it and update it.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
mbam-rules
I would keep scanning with it until it is clean by closing out and rebooting and running it again.
Run this Rootkit Revealer GMer
Gmer
FAQ
FAQ
Tip! If you want to write protect the USB drive/stick while you are working on an infected System. Create these batch Files and run them accordingly. Don't forget to turn it off when you have finished.
In the recent release of Windows XP Service Pack 2 (SP2), a new feature was added by Microsoft to allow the write protection of USB block storage devices. This entails a simple Registry modification that requires no hardware devices to write protect thumb drives.
If the USB drive has no small switch for write protection you can create a Batch file to turn it on through the Registry
REG ADD HKLM\SYSTEM\CurrentControlSet\Control\StorageDevicePolicies /v WriteProtect /t REG_DWORD /d 1 /f
and one to turn it off but a System restart is required. Place the Batch files on the USB.
reg delete HKLM\SYSTEM\CurrentControlSet\Control\StorageDevicePolicies /f
If TaskManager has been disabled this will enable TaskManager to allow access to the Registry.
Command line removal or create Batch files.
Click Start Run and type cmd and then press Enter.
Execute the following commands in the command line in order to activate the registry editor and Task Manager:
reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /f
reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableRegistryTools /f
Edit: to add
Follow the steps below with the System started and restarted in Safe Mode with Networking. Running in Safe Mode loads a minimal set of drivers for the Operating System. You can use these options to start Windows so that you can modify the registry or load or remove drivers.
Removing malware from System Restore points
To remove the malware, you must first disable System Restore, then scan the system with up-to-date antivirus software - allowing it to clean, delete, or quarantine any viruses found. After the system has been disinfected, you may then re-enable System Restore. The steps for disabling System Restore vary, depending on whether the default Start Menu or the Classic Start Menu is being used.
Default Start Menu XP
If using the default Start Menu, click Start | Control Panel | Performance and Maintenance | System. Select the System Restore tab and check "Turn off System Restore".
Classic Start Menu XP
If using the Classic Start Menu, click Start | Settings | Control Panel and double-click the System icon. Select the System Restore tab and check "Turn off System Restore".
Vista
Start, right mouse click Computer and select Properties. Select Advanced System Properties, click contine and then System Protection. Untick the box nect to Local Disk C: and click on Turn System Restore off.
After scanning the system and removing the offending malware, re-enable System Restore by repeating the steps, this time removing the check from "Turn off System Restore".
It might be safer to run the commands to enable write protection from the command line before inserting the USB Drive/Stick.
With the new strains of Virus that have been created you may find it necessary to rename the executable files so that they will work. Rename mbam-setup.exe and then navigate to the install folder and rename mbam.exe. Do not change the files extension from .exe. Do the same with Spybot.
by computechdan Accepted solution
jacky has posted very good info, and i agree it sounds as though malware is involved.
jus wonderin... if u can ping a website by name, then apparently u have dns resolution, but can't visit a site
perhaps your internet connection settings under the lan tab have been changed to a proxy?
if so uncheck this and u may be able to connect again
by bong_tubera Accepted solution
by ameack Accepted solution
try another browser first as suggested
c:\>ipconfig /flushdns
try this and then provide Primary and secondary DNS server ip from your ISP.
you may also try it with your Symantec firewall switched off for sometime to check if that is not blocking it.
Telnet
Try if you can connect to your POP3 server via telnet on port 110 or your SMTP server on port 25
with IP address and domain name.
But I do suspect that you may have a malware.
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