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December 10, 2004 at 08:24 AM
stephanie873

Cannot browse Internet suddenly

by stephanie873 . Updated 21 years, 10 months ago

I have seen this question increasingly online. I have an XP machine running SP2. (Actually I have 10 identically configured Dell machines and 3 of them have this problem). I have disabled the windows firewall, uninstalled Norton Internet Security, ran virus scans (the machines are brand new), uninstalled/reinstalled IE 6 per MS KB article, redid the winsock per MS KB article, reinstalled nic drivers, reinstalled TCP/IP and nothing….

I can ping everything internally. I can access everything on the network. I am receiving a DHCP assigned ip/DNS/gateway info. I can see that computer in DNS on the server. When I go to browse a webpage, it says it cannot display the page or I will get a box that pops up basically stating the same thing. I hadn’t added or changed anything prior to this happening. It worked one day, came in the next day and it didn’t. The user hadn’t even used the PC yet. I had just set them up. Contacted MS and they gave me instructions to follow as if it were malware. It isn’t. I have ran programs on it and it isn’t finding anything.

I don’t know what to try next. It appears many people are beginning to have this problem but I’m not finding any of their suggestions to help. any advice?
Thanks!

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