cannot connect to secure web sites

Try these solutions from Microsofts KB

Method 1
Click Start, point to Settings, click Control Panel, and then double- click Internet.

Click the Advanced tab.

Under Security, click one of the following check boxes to select it:

PCT 1.0
SSL 2.0
SSL 3.0

Click OK

Method 2
In Internet Explorer, click Internet Options on the Tools menu.

On the Connections tab, click LAN Settings.

Under Proxy Server, click Advanced.

Type the appropriate proxy server address and port in the Secure box, click OK, click OK, and then click OK again.

by ehughbanks Dec 7, 2000

thanks for the well written answer, but it did not help. PCT 1.0, SSL 2.0, and SSL 3.0 were already checked, I am not using a proxy server, any other ideas?

Would you please give me the exact error you recieve when trying to connect to a secure site. There seems to quite a few solutions to this problem depending on the error. Thanks

Also under Method 1 above make sure the "TLS 1.0" option is not choosen. Alot of websites do not support that protocol.

One more thing to try:

To resolve this problem, use Registry Editor to remove the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\Schannel
NOTE: This registry key is rebuilt when you start Internet Explorer.

by ehughbanks Dec 7, 2000

I unchecked the TLS 1.0 and restarted ie and it did not help, the error message is the generic this page cannot be displayed, please contact your LAN administrator......, I am not sure how to use the registry editor, can you give your great instructions?

by tdube Dec 8, 2000

Make sure internet options/connection tab/lan settings/automatically detect settings is unchecked. You can also try the setup button on the connection tab and going through the setup wizard.

I tried this as you suggested and it did not fix the problem.

by jnlguy Dec 8, 2000

To delete the registry key listed above follow these steps. All steps are performed in the left pane of the Registry Editor.

From the Run Command type regedit to open the Registry Editor

Click the + sign by HKEY_LOCAL_MACHINE
Click the + signby System folder
Click the + sign by CurrentControlSet folder
Click the + sign by Control folder
Click the + sign by SecurityProviders folder
Right click on the Schannel folder and choose to delete
Close regedit and reboot the system.

A fresh KEY will be recreated when you start IE.

I tried this and it did not fix the problem, thanks for the great instructions! I am going to try to up the points to 2000 to make it worth it to try to solve the problem.

Point value changed by question poster.

by duskos Dec 8, 2000

Did you try this?

Internet Explorer, Tools menu, Internet Options.
Click Seurity tab.
Click Custom Level
Scroll down to User Authentication, Logon.
Click Prompt for User Name and Password

Tried it as you suggested and still not fixed.

by aspasa Dec 8, 2000

It seems that many have tried and an answer is still elusive.....

Try upgrading to IE 5.5....

I'd be worth a try....

Good Luck...

Poster rated this answer

by joe_whitley Dec 9, 2000

What stikes me is : these 2 work, this one doesn't, so what's the difference? Are all 3 machines on 98 and the same version of IE?
If possible, I'd compare the settings on one that works with the settings on the one that doesn't. Simplistic: yes. Would it work? What have you got to loose.....?

settings were the same on all three pcs

by ramy naguib Dec 9, 2000

Before you start your I.E completly empty your cache .
Regards
Ramy

http://www.microsoft.com/windows/ie/security/schannel.asp

Poster rated this answer

by jnlguy Dec 10, 2000

One more possible solution to try. Microsoft has a patch for this particular problem. You can find and read about it here:

by jnlguy Dec 10, 2000

I notice that copy and paste seems to insert spaces in the links, so make sure to delete any spaces in the URL above.

there was a problem in the 128bit encryption as this article suggested, but this patch would not install

by philthegreat Dec 10, 2000

The above suggestions are very knowledgable.
But if it is not solving your problems: try the following in order (if (1) cannot help; then use (2); until the problem is solved.
1) Do you have upgraded to 128 bit encryption too?
2) Don't try IE 5.5! Some computers have extreme problems after "upgrading" to it.
3) control panel --> remove programs --> choose IE --> repair
4) Run --> sfc
5) Un-install the sp1 and re-install it again; if it does not help. UN-install the IE 5.0 also; and re-install IE 5.0 and 5.01.

problem was fixed after reinstalling sp1, there was a problem in the 128 bit encryption