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Cannot find the file.....

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7 replies

by kareem

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I have two NT workstation users that get an error message every time they log onto the network. The message goes:

Cannot find the file 'c:\program' (or one of it's components). Make sure the path and filename are correct and that all required libraries are available.

If any other user logs on to the n/w via these machines, the message does not appear. I have come to a semi-conclusion that it has something to do with their profiles. I tried to look for a program that starts automitcally when logged in, but found nothing. the message also does not tell me which program/file is causing this. Some help would be appreciated.

7 replies

by tony.colgrove

Sounds like some application that does not know exactly how to handle long file names was installed into the "c:\program files\" directory. What happens is the app location gets cut at c:\program instead of "c:\program files\executable.exe"
Searchthe registry (logon as the user and search the HKey_Current_User) for "c\program" (It might take awhile, will probably find alot of them, but your looking for the one without anything after it.
Startup stuff in the reg is found at HKLM\Software\Microsoft\Windows\CurrentVersion\run, but something here would effect every user.

by garoe48

Something like this can drive you nuts. If possible, the easiest thing to do is delete the users and recreate the account so you get a new SID. This shouldn't be too bad since there's only 2 users involved.

Best, Glenn

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