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cant access a website after windows update

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16 replies

by batter2424

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i have tried everything i know. flushed dns, empty all internet files reset dlls defaulted all setting and nothing has worked. i have pinged the site and it comes back so the only thing i can think of is the the last update screwed my computer from access the website. the website is up i can access it on a computer that did not receive the update that is on the same network. any suggestions? i tried using both firefow and ie and neither worked the website is www.nasioc.com

16 replies

by v_2upbha

did u try disabling the 3rd party browser extensions?

start -> run -> inetcpl.cpl -> advanced -> browsing -> uncheck [enable 3rd party browser extensions]

this is known to work for incidents like this at times...
let us knw, whts the result

by downrighttired

Have you tried running it in safe mode? Its usually an option installed in the mozilla folder in your start menu.

by Member 30634329

Are you getting a 404 (page not found) error?

What kind of firewall/antivirus/anti-spam software are you running? Try shutting each one down to see if it changes anything.

by batter2424

i tried that didnt work. All i know since last weeks windows update i havent been able to get to nasioc oh do i hate windows maybe its time for linux.

by captbilly1eye

What firewall and/or spyware blockers are you using?
Are you getting a 404 (page not found) error?
Only that one site is blocked?
... if so... no biggie... I could live without Subarus anyway. :-)

BTW... everytime you perform a Windows Update, a System Restore point is created automatically prior to its install.

by batter2424

no i dont it just says waiting for nasioc.com and it would stay that way for hours if i left it alone.

by captbilly1eye

Well, that's one question answered.
Still waiting on the other answers so I know what direction to take next.

by downrighttired

There are alot of undefined variables.

Is the pc your having problems with a member of a domain?

How is it connecting to the web? Is it a home or business system? Does it go through any routers or switches?

Is there any AntiVirus or firewall running?
When you ping'd the site how did you ping it? Was it from the command prompt or a website?
Do you know what update it was you applied?

I would be curious to find out exactly why one site wont load, but the Captain is right, you may want to try rolling back to before the update.

I think the most helpful piece of information, considering other pcs in the same network config can access the site, would be what update was applied.

by captbilly1eye

My recommendation is to perform a System Restore to a date prior to the Update and then turn off Automatic Updates until the cause can be determined. Perform Updates manually, one-by-one. Be aware that Microsoft offers free technical support when a situation is determined to be related to Updates. http://support.microsoft.com

FOR FUTURE REFERENCE - when a tech asks a question, answer it specifically. There is a reason he/she is asking the question. For example, when someone asks "what firewall are you using'" answering "it is turned off" is NOT the correct answer! In that case, you should have stated what type and brand of firewall you have installed (ie. ZoneAlarm, McAfee, Norton, etc.)
If you want technicians to spend their free time (remember, it is free) to investigate the problem you are having, you need to be willing to read their questions carefully, answer them directly with detail, and follow their instructions fully and exactly. If you do not understand a question or cannot answer their question, do not be afraid or ashamed to say so!

Repeating statements or comments over and over, causing techs to ask questions repeatedly will cause them to become frustrated and leave. As I have just done.

by batter2424

There are alot of undefined variables.

Is the pc your having problems with a member of a domain? this maybe problem have no clue how to fix.

How is it connecting to the web? Is it a home or business system? Does it go through any routers or switches? striaght to the router and anti is off and firewall is off

Is there any AntiVirus or firewall running?
When you ping'd the site how did you ping it?
i ping it from command prompt

Do you know what update it was you applied?
it was a automatic update so no clue how do i find out i still half noob

I would be curious to find out exactly why one site wont load, but the Captain is right, you may want to try rolling back to before the update.
no clue why but my laptop got same problem with same site and i tried on 3 different networks and 3 different isp and nothing has worked dam those updates :(

I think the most helpful piece of information, considering other pcs in the same network config can access the site, would be what update was applied.

by downrighttired

Start > Programs > Accessories > System Tools>
run system restore

although when I asked if the pc was a member of a domain, you replied that may be the problem. What does that mean? Is it on a domain or isnt it? If so you may not be able to run system restore unless you are the admin. But Id give it a shot.

You may be able to find what update was installed by going to your control panel, then add/remove programs. Make sure the little check box that says "Show Updates" is checked. Once you do this the last update applied should be at the bottom of the list. If your able to do this post what update it is. Should be KB92**** somthin...

by batter2424

i really didnt use firewall accept the microsoft one and i will try the roll back.

by sgt_shultz

you flushed your temporary internet files, yes? let me know if moving to linux made you happier ;>)

by v_2upbha

incase u know what update number it was, uninstall it from the add/ remove programs. and see if tht works.

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