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Can't install Norton Client on Win 2000

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I have one computer that I upgraded from Windows 98 to 2000. Everything is done except I can not install my Symantec Antivirus Corporate Edition client. It brings up the Microsoft Installer box and says "preparing installation", then stops. I have tried reinstalling the Microsoft Installer, and Service Pack 4. i have also called symantec who walked me through complete removal of previous version still, no install. Any ideas?

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by cg it

try pushing the install from the AMS server or try a pull install from the network share VP Home, clt-inst folder. both of those methods should install the client application and assign it the attributes set in the Antivirus server group that workstation is a part of.

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