Ok, I need help with this one.
I work for an Attorney’s firm. We have 4 aircards for our staff members to check in and check out. One aircard is reserved for the criminal staff members. The other three is to be used for Civil, General Counsel and Administrative staff members.
I have one attorney that has had one checked out now for 4 months and refuses to return it. She says she does not want to have to go through the check in / check out procedures. Thereby leaving only two aircards for check out.
Unfortunately there have been times when other members have had the other two, and another staff member has to have one for warrants or whatever.
I am only the Business Analyst for this firm. I have been warned not to cross the boundaries when it comes to HR issues.
I sent an email to my supervisor who is the Legal Administrator explaining all this to her 3 months ago. She asked for a usage report on each card.
Due to priorities and other pressing issues, this was put on the back burner.
We had another issue come up again and so I got the usage report, and emailed her the information and reminded her of the situation again.
Her reply to me was that perhaps I could address the issue directly with the Attorney. She may have simply overlooked returning the aircard and that she is most likely unaware of the other users frequency of need for the cards.
I replied back to her telling her that I felt this was an HR/Policy issue and that she should handle it.
She now wants me to meet with her and discuss this. However I would like some feedback on how to handle this situation without crossing any boundaries.
And as further information, my supervisor does not like confrontation, her job is to handle all HR / policy issues. She has a history of dumping her work load off on others to do and setting others up later to write them up for the things done.
She has on more than several occassions attempted to throw me under the bus to her bosses. In one case, she got into trouble for not doing something, and literally put the blame on me in an email to her boss, saying that in the meeting she told me to do something. I have an Impulse pen, which they all know I use and record meetings. I provided her and her boss with the recorded meeting minuts and asked her where in the meeting she asked me this.
Anyways that another issue, but the issue at hand is, do I confront this attorney and if so, how do i do it tactfully without crossing boundaries.
Thanks