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Citrix - Admin file in use

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I am running Citrix XP on a windows 2000 server. I have an Access database used for reporting purposes on the Citrix server. When I have ANY database open in design view it locks all other users out of Access completely. Has anyone experienced this and knows the resolution?

8 replies

by schefer

Have your run the application compatability scripts for MS-Access. If not run them and your problem will likely clear. If you have run them then you can go to www.citrix.com and submit your problem to them.

I hope that nobody talked you out of buying the support plan when you bought your software because it is a good one.

by ideafixer

I cannot find any compatibility scripts for MS-Access. When I installed office, I followed the instructions on Microsoft's web site. I have not found anything in Citrix's web site in regard to compatibility between Citrix XP and Office 2K.

Do you know specifically where these compatibility scripts reside on the web?

by schefer

The Compatiblity Scripts load when you install the Citrix XP Software. There are also updates on the Citrix web site. The compatability scripts are in c:\winnt\system32\compatability scripts\
If you don't find them there then check under c:\winnt or c:\winnt\system.

When you run the scripts your must first change install mode. At a cmd prompt type change use /install When you are finished, type change user /execute

by schefer

In my previous post there is a typo the command to go into install mode is "change user /install"

by ideafixer

I found the scripts. I am not seeing anything for Office 2K however I do see other office versions. I looked on Microsoft's web site and noticed there is not any compatibility scripts for office 2K there either.

I wonder if applying a servicepack may help. Is there any way to tell what service pack we have installed on our Citrix server currently?

by ideafixer

I ended up having to add a registry key to ms acess per MS knowledgebase article 186499.

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