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Connecting a scanner to a Windows XP computer

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5 replies

by donny.wilkins

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I am having problems getting my windows xp pc to recognize a Kodak DS3520 scanner. It keeps telling me the ASPI layer is missing. I am using an adrenaline EH-850-1000 scsi card to connect the pc and scanner. I went to the Kofax website where I was redirected to the adaptec website where I found the latest version of ASPI, 4.71.2. I loaded it to the machine using a command prompt. I used the check aspi utility and it shows that the pc has the latest version. I turned off my scanner and my pc. Turned the scanner back on and waited until it initialized. Then I started the pc back up and went to the application that will let me test the connectivity. I still get the message that it can't find the scanner and that the ASPI layer is missing. Any other suggestions on how I can get my pc to recognize that the ASPI layer has been installed?

5 replies

by Former member

Control panel and select "add new hardware" and see if it can detect your scanner. Also go into "device manager" and see if your scanner is there, it might have a red or yellow tag next to it, right click on this and select "browse" and see if you can see any drivers relating to your scanner, if so select one and then re-boot your computer, if not and you see "have disk" then load in your disk that came with your scanner, sometimes you will not have to re-boot.

Please post back if you have anymore problems or questions.

by donny.wilkins

I have already looked in Device manager, but it is not picking up the scanner. I ran add new hardware but that did not pick it up either. I will re-run again and see if I can make it pick up the scanner. I will let you know how it goes. I added the scanner drivers before I installed the card per the instructions. I bought a brand new SCSI cable so that would not be a problem. It is probably something simple, but I can't figure it out. I may just redo from scratch, put the card in and then install the driver.

by thechas

I took a look at the manual for your scanner. After seeing that the original driver was for Windows 95, I got more curious.

Your scanner is not listed on the Windows XP hardware compatibility list.

For that matter, if you are using the SCSI card that came with the scanner, it may not be supported either.

One of the big issues with both Windows XP and Vista is that there is no driver support for a lot of good functional hardware. It looks like your scanner falls into that category.

Sad to say, but I think the answer here is that you need to buy a newer scanner with XP support.

Chas

by Former member

Since you have a "SCSI" scanner you might be interested with these drivers.

https://intranet.kofax.com/extra/sc/sc_search_results_adv.asp?type=A

Test out the scsi card with something else just in case the card is not working or if you have a spare scsi card to put in your case. The mind boggles because your computer should have picked up the card very easily.
I hope this works for you

Please post back if you have anymore problems or questions.

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