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Consistent Account Lockout

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5 replies

by lawbantell 1 view

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Hello there,

I support about 250+ users in a branch office on Windows 2000 platform, my problem is Users' account gets locked when they change their password and at times when they return from lunch, their account would have been locked out.

They claim not to have been making typos when trying to log on; this is becoming unbearable, please assist.

5 replies

by nielle

This happens in my office. It seems to happen when a user is mapped to a network drive and does a password change without restarting. If the password was changed and the system was not restarted right after, the the netwrk drives have to disconnected then reconnected to keep the account from locking again.

by lawbantell

Thanks man, you're close but when the users restart their PCs, they get locked out. When it starts with a user, it stays with that user (i.e consistent) for say 3 weeks; sometimes we have to create another account for the user. I have tried to educate users on account policy.

by mallardtooxx

make sure you let your users know that a passphrase is case sensitive. I had a problem with this because my people would just randomly cap letters and then forget about it. It has been my experience that users will always mess up their passphraseswhen left to their own devices. If it is happening after lunch, you may also have an update problem. Do you have anything going on on your PDC or AD server around lunch? It may be locking accounts down for backup ect....

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