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Database Engine on Arcserve 6 Build 518

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by dave.raj 2 views

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Hello, wonder if anyone can help please. Now on the server we use Arcserve 6 Build 518 to back up the files. Now when I start up Arcserve it always comes up with the error message:-Failed to start Database Engine(1058). Now I have manually tried to start this database engine and it doesn't work. It backs up all the files on DDS4 and that works but it is a nightmare when I try to restore the files because I end up restoring everything from the tape. Does anyone know a fix for this? I have been on the CA website and they don't have a solution for this. Can someone please help.
Thankyou
Dave

3 replies

by dbesenho

check your licensing via their utility. if the license file isn't installed, or has expired, it won't start the database engine.

by dave.raj

Installed Arcserve 2000, database engine still didn't work. By fluke looked at the H/W profile of the database engine and it was disabled. Once enabled the database engine worked and everything was fine. Thanks
Dave

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