Database for creating and tracking work orders - TechRepublic
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April 6, 2010 at 03:02 PM
jimmy

Database for creating and tracking work orders

by jimmy . Updated 16 years, 2 months ago

I have a small computer repair shop, and I have just hired a 2nd tech. Up until I hired this new person, I have just used a simple check-in sheet with my notes on it, when working on computers for individuals. I have a different system that I use for my business clients, and it is all linked into my Quickbooks software for Billing etc..

The new tech is working solely on personal computers for residential clients. I would like to find (I am really too busy to sit down and create my own, unless I just have to, cause I haven’t done much DB stuff in about 7 years) a database, or database driven setup that we can use to checkin the computers when they arrive, which will create a unique work order number for each computer, then we can enter our work history, and then later, we will be able to search the history, if a person brings a computer back a year down the road, we can see if it is the same problem, or something different.

I am able to ‘build my own’ if I need, but I was going to check here first, so that I didn’t have to re-invent the wheel if one is already available.

I am trying to keep this as low budget as possible, so FREE is wonderful, but if the best solution is a product that is available for sale, I would consider that, but low budget is a big consideration.

At some point in the future, I would possibly want to link this DB to my website, so that on-site work could also be entered from the clients’ home. But that is

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