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delete files on network drive

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I have several staff that when they try to delete files from their network drive they get the message that the file is open. Could someone give me a solution to what I can do to correct this problem?

Thanks

2 replies

by tamj123

login to server as admin, open administrative tools\computer management\shared folders\open files, disconnect the file then delete the file

by hassel

Hi

It is possible that the users does not have the right NTFS or Shared Folder permissions to the folder. Possible only read and execute.
1. Open the Shared Folder snap in, right click the folder and press Properties.
2. Under the Security tab, press Advanced>Effective Permissions>Select?
3. Type inn the name and press enter.
4. Check if the user has rights to delete files ore if there is any denied permissions.
5. Close the window and give the group that the user is a member of sufficient permissions, press ok and ask the user to try again.

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