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Digital Signature

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by kishore

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Installed free digital signature software which is downloaded from the website
www.thawte.com/secure-email/personal-email-certificates/ and installed the certificate.

Exported the certificate and imported to other mail in other pc, and exported from other pc and imported to my pc.

But in outlook express when I try to add digital signature and encript, i get the error message " Outlook Express was unable to locate the digital ID's for the following recipients"

Can you please help me to solve the abouve issue

2 replies

by rob miners

Personal Certificate Technology

Email messages are secured using the S/MIME protocol, which is completely integrated into the most popular email clients. In order for someone to encrypt email messages to you they will need your public key (your certificate) They receive your public key by you sending them a signed email. Once you have exchanged keys you can encrypt email. Receiving an Email certificate from thawte will enable you to distribute your public key to individuals so that they can encrypt mail to you with confidence.

Getting a Personal Certificate

When you request a certificate, a private key is generated and stored in your browser. A certificate request file is made from this private key and sent to thawte (automatically), which we then sign and issue to you as a certificate. You then download your certificate and it is installed in your web browser, from where you can enable it for use with your email client.

thawte Personal Certificate Support

thawte is a trusted certificate provider. We do not make or support any software. In the case of software specific issues that are not covered by our online self help documentation, the best people to contact will always be your software vendor.

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