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Disabled CD and CD writer

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After installing Easy CD the CD rom and CD Writer weren't available. When I check in user manager both these devices are coming up with a error code 19 message. I've followed the help by uninstalling and reinstalling and have altered the security settings under regedt32 with no effect.

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by sgt_shultz

you don't say what os, what ver ezcd creator, or whether it worked before. however, there is a known issue with XP and certain version of ezcd creator (see support.microsoft.com mskb article 314060. an excerpt for resolving error 19 follows:
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RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, follow these steps:
Start Registry Editor (Regedt32.exe).
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

Restart your computer.

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