Discussion Locked

Discontinue constant modem dial-tone

0 helpful
3 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am using the OApen FM56-ITU/2 modem on a Windows NT 4.0 PC. The telephone line is connected form the modem with a long cord to a wall jack on another side of the room. When I go to dial out, I can hear a voice message that says "you have exceeded the time for dialing." This seems to be due to the modem dial-tone constantly going even though the modem hasn't actually started dialing the number. After a short time, the computer prompts an error message that says, "Error 692: Hardware failure in port or attached device." Things I have done to avoid all of this so far include 1) unplugging the phone line from the phone jack and the opening the modem dial-out screen, then quickly running over to plug the phone line back into the jack, and running quickly back over to the computer and mouse clicking on the dial button; or 2) have someone stand at the phone jack, unplug the phone line, then I open the modem dial-out screen, tell the person to plug the phone line in the jack and they do, and then I mouse click on the dial button. Does anyone know of any better way to get this done? Is there some way to cut off the modem until I am ready to dial but still leave the phone line plugged into the phone jack?

Thanks.

3 replies

by thechas

Sounds to my like you have a bad modem.
The switch / circuit on the modem that switches the phone line to the "off-hook" state is frozen / shorted.

To proove this, install the modem in another PC, or install a different modem in this PC.

Chas

by doug22

Okay. I don't have another PC to try that on, and I just bought this modem not too long ago (warranty probably over now), but as soon as I can, I will try your suggestion. Thanks again.

bbb

This discussion is closed to new replies.