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Error 128 Windows Reboots

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by eminent87

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Hi,

Has anybody seen this problem before? I have a user with a compaq laptop that reboots randomly. It gives out "error 128" and then count down for 60 seconds before it shutdown and reboots.

I've scanned it for viruses but there are none. The only unsual thing I noticed is that it shows duplicate computer name in the event log. So I changed the computer name to something else but the problem still persists.

I checked the registry for all the application that are being run when the computer first logs on but everything seems normal there. I also checked for all the software that was installed and beside MS office, VNC and VPN there not much else.

It's a compaq laptop with a P4 2.6 that's only 3 months old. It has Windows 2000 loaded on there with Office XP. If someone could give me advise on what to do would be great because I'm running out of idea as to what to do. Thanks in advance!

9 replies

by Member 29605194

better scan for worm esp. sasser worm, got get patch from microsoft.com for sasser, go get fix from ur antivirus host. Look out for agobot worm too.

by eminent87

I ran the sasser remover from norton but it detected nothing. Also, the computer is up-to-date on all the patches and updates so I don't think it's the sasser virus at all.

by willcomp

Is there a program or service referenced when error code occurs? This could be software or OS related.

By random, assume you mean after different time periods and while different applications are running.

Could be a service terminating unexpectedly.

The Sasser worm causes a reboot after about 1 minute when Windows starts. Don't think your problem is critter related.

Post back with more info, if available.

by willcomp

Yep, duplicate names could do it. Probably stops a critical service when someone else tries to connect "same" client. Although what occurs is asscociated with Sasser due to its infamy, terminating any critical service will result in a controlled shutdown.

by maz1980

It is likely that your computer attacked by Sasser. The worm is very sophisticated that it can reboot the victim computer although its attempt to create malicious files is blocked by antivirus program. At least your computer does not become Sasser vector/spreader. Get fixes from Microsoft website immediately (Q835732). I suggest you to acctivate Automatic Update in Control Panel.

by eminent87

I ran the sasser remover from norton but it detected nothing. Also, the computer is up-to-date on all the patches and updates so I don't think it's the sasser virus at all.

by eminent87

randomly meaning the laptop could shut down while idling or while browsing the web or checking emails.

would having duplicate names on the network cause this? yesterday i've noticed that all four laptop have the same name. all computers are connected to a parent office through a proxy server but they are not part of a domain. each laptop is part of its own workgroup. i've changed all the compute to diff. names now. i'm hoping that would solved the problem.

the weird part is that the pop up message is the same as the sasser virus. it goes something like this, "... windows will shutdown...WINNT\SYSTEM32\LSASS.EXE... error 128...."

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