Every other printed page is a banner page (separator sheet) - TechRepublic
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May 19, 2010 at 08:07 AM
mcadwell

Every other printed page is a banner page (separator sheet)

by mcadwell . Updated 16 years ago

Our business has two printers: the Laserjet is a local printer, the Sharp is a network printer. Both will sporadically print out documents so that every other page is a banner sheet regardless of whether the document has 1 page or 30 pages.

This seems to happen the most when printing documents from a program called VisualPrime although it has also occurred in Word 2007. It affects three employees so far – all running WinXP, and will occur with different types of documentation.

The printers are setup so the first page will be a banner sheet, but not every other page. It is almost as though the printer is seeing each page as a new document.

We have checked the page size (margins, lines, etc.) in the printers and the settings in VisualPrime – changing the settings do not seem to have made a difference but, since this is sporadic, it is difficult to tell.

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