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Exception Code 0xc0000005/ Windows

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Function Address 0c77c47ea2 caused a protection fault
Exception Code 0xc0000005
Some or all property page(s) may not be displayed

This occurs when you click on the properties of a network printer to choose
paper path, etc.

I?m giving the solution to this error. First delete the printer, than go to ?regedit?, find, and look for the name of the printer (not HP 4500 etc.), but the name given to the printer. Delete all instances of it and reinstall it. That should take care of it.

4 replies

by thodo

To remove the drivers you can open the Printers and Faxes, click on File, click on Print Server Properties, and click on the Drivers tab. Locate the driver you want to remove, highlight and click remove. After you have done that you might want to see if there is anything left on the computer or the registry but that is I have had to do to remove printer drivers.

Thank you,
T.

by hmeenach

Your brief solution completely resolved my issue. My IT Dept was struggling to figure it out, kept updating the driver on the printer, etc.

I found your solution via Google search and fixed the problem well before IT could have.

Thanks!

by ln

This one works!

Other suggestions I have seen are to delete c:\windows\system32\spool\drivers\w32x86\3
..... rrrrrr spooky !

This one works !

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