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Exchange - Message.txt?

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5 replies

by aaron_wurthmann 1 view

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Several of my users are complaining about getting e-mails that say:

"The Microsoft Exchange Server received an Internet message that could not be processed. To view the original message content, open the attached message".

Then a text file is attached with the orginal e-mail.

Background on Enviroment:
Exchange Server 5.5 SP3
Windows 2000 Servers
Outlook 2000 SR1 w/ Outlook Security Patch
Network Assoicate GroupShield Virus Scan with Extention Blocking turned on.

I have some theories, but no way to test them. =(

5 replies

by wpatrey

I believe this is how your email server is setup. There is an option to disallow users to read extention types such as .exe or .vbs. Most of the time this is done to secure the network against viruses. You fix it by reviewing the options at the mail server and see which emails you want to let through.

by aaron_wurthmann

Nice idea, but no, I already thought of that. =(

Even with no attachment, or an attachment that is allowed like an Excel file it still does it. Worse yet, it seems that it is totally random, I can't reproduce the error nor can I predict it. And yet I get calls on it everyday. Any other thoughts.

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