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Explorer and My Computer Freezes

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by cmoses72

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I am looking for an alternate solution to solving a problem with WIn 98 SE.

When I open My computer or windows explorer, it stops responding.

I know I might have to reinstall the OS, but I need something better than that.

Let me know.

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by sgt_shultz

boot in safe mode. (tap f8 key while booting, select safe mode from boot menu)
still have the problem?
yes? might be hardware problem...ram, hdd...
would help if you get error message when it stops responding and let us know the exact message...no? check for viruses with updated antivirus definitions...
look in device manager for yellow exclamation marks or question marks. let us know what you find.

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