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Explorer Error

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9 replies

by mtreske

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Hi,
I have a Win 2000 machine that I couldn't get onto with the user name and pw, either as user or as admin. (it is a standalone machine) I finally found a way to see the password with some software I downloaded from the net. (NT Recovery BootableCD). After gaining access to the system I kept getting a MSIInstall error where it was looking for a Norton Antivirus file, so I uninstalled Norton. Then I started to get a Explorer.ext Application Error, saying "The instrucion at "0x77fc9ba0" referenced memeory at "0x99dead99". The memory could not be "written". Click ok to terminate. So I clck Ok and it pops up again and again with different sets of alpha numberic codes. I don't know what to do to fix it. Do I need to just reinstall Windows? I have uninstalled the last three programs that were installed trying to find the offending program to no avail.

HELP!

Thanks

9 replies

by jeremy the it guy

This error usually means bad memory. It can eventually lead to a bad harddisk. The reason you are getting the errors over and over again is because Norton AntiVirus is trying to do the process over and over again. I had bad memory in a laptop that kept doing the same thing until it eventually made Windows unusable, even through repair leading to reinstallation. I'd suggest replacing your memory. Hope I helped, Jeremy

by parvus1202

If you take your unit to a tecnician, the most likely to tell you is to fresh install. Taht what I always do when my computer is acting too much. Just boot on cd and install another Win2k to the other drive then format the other.

by Member 26962261

Suggest to repair your Windows2000 installation Boot with your W2K cd and select repair the current installation-->That will reapply all the system files. You can also re-install the SP3.
Workaround
If it doesn't work try to boot in dos and renameyour explorer.exe to explorer.old and restart you pc.

by bill.bacoyiannis

Ideally a fresh reinstall is the best way to go, you can also goto the command prompt and perform

SFC /scannow

this will make W2k auto repair itself.

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