Explorer hangs when WD portable HDD plugged in, help? - TechRepublic
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January 20, 2012 at 12:20 PM
elsenorfon

Explorer hangs when WD portable HDD plugged in, help?

by elsenorfon . Updated 14 years, 5 months ago

I have a WD 1tb portable hard drive that’s been working fine. Suddenly, if I plug it into the USB the computer doesn’t recognize that it’s there AND freezes windows explorer. As soon as I unplug it, explorer goes back to normal. I can’t get to any of my information on the drive, period. I can’t format it, I can’t do anything with it. I have very important stuff on there that I’d like to save if possible.

Other info:
Safe mode doesn’t help.
Windows 7 x64 is what I’m using. I’ve tried it on three different computers and they all have the same problem.
Periodically it makes a ‘ba-dump’ sound that the computer usually makes when first plugging in USB if it’s left plugged in, even though I’m not plugging/unplugging actively.
As soon as I unplug it, it instantly asks if I want to format the drive. But now it’s unplugged so I can’t..
Device manager also freezes when I plug it in.
I’ve tried various recovery softwares/partition programs, none can recognize that the drive’s there OR they just freeze.

This is awful, I’ve done extensive searching and haven’t found anything that fully resembles what I have going on here.

Please help!

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