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External Harddisk Fault!!!

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5 replies

by virgoan

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My company has bought some external harddisks(from trekstore) recently to run DELL P4, OS Win2K pro.

This external harddisk is used for backup purpose, meaning saving/copying some important files over.

One of it was having problem. Initially it was running on a notebook and no problem to save files. But then when it was running on desktop to save files this message was popping up :

"Windows was unable to save all the data for file \Device\HarddiskVolume2\Lam\Audit\PT.xls. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere." OK button is the default button...

When checked on the drive, some files are copied over but not all!

I have tried it in another desktop (running on the same platform and processor)it has no problem to do the saving. If i used another drive to connect to that PC, the same message will be popping up. Wonder is this Win2k Pro bugs?

If any one know the solution please enlighten me. Thanks a zillion.

Fion

5 replies

by sgt_shultz

this is older hardware i bet. maybe even upgraded to win2k. assuming usb, i could easily see a problem. research this on motherbd website. get latest bios and m-bd driver updates. uninstall and reinstall latest usb related drivers...get shorter cable (smile). like that. if it were scsi, i'd be saying check cable length and termination, see? because sounds like communication problems, it is nothing i know of in win2k pro unless you have older 1.0 usb support and need 2.0 support.
these are usb drives? if they are working fine under identical conditions on different hardware/os's (using same batch file/backup routine). i would take my error message at face value and tshoot possible i/o problems. maybe your usb is not 2.0 but rather 1.0 for your usb on the problem computer. have you had a look at the drive mfg website to see if others having a problem. i would search out and reinstall latest usb drivers and m-board drivers/updates also...

by virgoan

Quite agree that it's the usb fault but what i did was just wiped out the usb and let's the system re-detect it again. It's ok then...

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