Problem:
I have a 500 GB Western Digital My Book? Essential Edition External Hard Drive (WDG1U5000). It has been working fine for around 7-8 months. Suddenly I am not able to see the drive name on my “My Computer” list. The USB detects the external HDD by showing an icon on the system tray with the usual sound.
In the device manager the HDD shows up under the “Disk Drives” as “WD external USB device” and “Device status” on the “General” tab says that the device is working properly.
I tried to populate the volumes on the “Volumes” tab and status shows up as “Unreadable”
The HDD is running fine and i can hear the drive sound when i switch the power on the external HDD.
Resolving Methods Tried:
1. I checked if the disk management detects the external HDD, but it does not show up there.
2. The “Logical Disk Manager” and “Logical Disk Manager Administrative Service” services are running fine. I even stopped and restarted them to see if it the HDD shows up on the disk managment. But it does not.
3. I even uninstalled the USB driver and reinstalled. But still the problem persists.
4. I had tried to connect the external HDD to my laptop as well and it is not detectable on the laptop as well. So the problem is with the external HDD.
But I’m not able to solve the problem.
Experts – Please help me with this.
NJ