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Getting out of an endless loop

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4 replies

by brifd1

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Norton AntiVirus indicated a file that I should
remove. Said I should start up in "Safe" mode,
ala msconfig and checking the box next to
/Safe. I did, and now I'm in an endless loop
where the PC never starts up completely.
Instead, I come to the below menu, and no
matter which option I select, after regurgitating
through what looks like a normal startup
sequence, it returns to the same list of
choices. How do I get out of this endless
loop? The choices:

Safe Mode
Safe Mode with Networking
Safe Mode with Command prompt
Last Known Good Configuration
Start Windows Normally

Windows XP Professional is the OS.

4 replies

by lmon

Have you tried using one of those options I would try either lask known good configuration or start windows normally if that does not work stick in your windows cd as if you were doing a clean install then choose the repair option. That should fix your mbr.

by brifd1

The rating is more a "no longer mattered," as the endless loop eventually stopped. Re: the Recovery Console, I have only found limited documentation on it.

by brifd1

Yes, I've tried all of the above. I'm in the process of starting the Restore CD. When I had to leave the PC unsupervised, it was at a C: command prompt...I hope this is normal.

Assuming that this works, how do I get to the Safe mode for removing the undesirable EXE file that my virus program detected (as well as McAfee Security Center, which seems to also have a stranglehold on my PC)???

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