I just purchased a laptop with Vista Home Premium installed. In general, it works great. But I do have a problem that not even Microsoft has been able to fully explain or fix.
When I try to download a file (in this case a .jpg) from a website, I get an error message telling me that I do not have permission to save the file to the folder I have specified and to contact my adminstrator for permission. I am logged in as an administrator, I have full permissions on the drive and all the folders.
When I click on the OK but it asks to put the file in the My Pictures folder, when I click OK it comes back saying that it can’t put the file in the folder and that it will save it in the Temporary Internet Files folder and do I want to open that folder.
This second part I don’t mind because the same thing happens on my husband’s laptop. What I mind is the first error message that I get. Microsoft has not been able to help me to eliminate this error (even to the point of re-installing Vista from a replacement DVD they sent me).
Does anyone know how to fix this?
A secondary, but just as annoying, problem is that I am unable to download an update to the Adobe Flash Player and have it install correctly. Adobe seems to be aware of the problem but none of their instructions to get around the problem work for me. It may be related to my first problem though Microsoft doesn;t believe so.
Can anyone help here?