I’ve been working at this company for two years now. I started as the only help desk tech replacing a guy who was promoted to JR. Network Administrator. He got promoted at his two year mark and, at the time, had the same degree as me (AS in Computer Network Systems) as well as the exact same amount of experience that I have right now.
After working as the only Help Desk employee for 1 year they hired a second guy because the company was growing. I was then asked, by my boss, to start helping him with certain projects related to Project Management. I thought this was great and that I could have a future with the company. Now another year later, I’m hitting my my second year mark and I’m still officially a “Help Desk” employee making $14.00 p/hour and not getting any official promotion.
The worst part of it all is it seems like the company doesn’t want to train me because they’re worried I’ll ask for more money or leave. Also the guy who moved up to Jr. Network Admin is kind of a jerk. He doesn’t remember that he had to be trained on things too and if I ever ask him a question he makes me feel stupid for asking it. I have extremely limited permissions as far as AD goes and I don’t even get to touch exchange. It’s gotten to the point where 3 months ago I installed a server and some worstations on a VM just to brush up on my domain creation and AD skills.
Basically I’d like to either move up to some kind of Assistant Project Management position or actually start getting some real training and opportunities within the Network Administrator’s scope of work.