2 replies
by mfawdry Accepted solution
by rob miners Accepted solution
MS Word may have been corrupted.
Do a search for and rename the normal.dot file. Restart Word and a new normal.dot file will be created.
Normal.dot is located in C:\Documents and Settings\"Username"\Application Data\Microsoft\Templates folder. It is a hidden file, so you will have to unhide hidden files. In Explorer go to the Menu and select Tools, Folders Options, View. Check "Show hidden files and folders". Click OK.
Repair MS Word. With Word open, go to Help, Detect and Repair.
If that dosn't work, go to Add and Remove Programs and highlight Microsoft Office. Click on Remove. A menu will pop up allowing you to choose repair or reinstall. Try a Repair.
Let us know how you get on.
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