Hello Friends,
I have been working in a Trading Company about 9 years as IT Manager, we have heterogeneous IT setup in line with Hardware & Software including Multiple servers, rack of routers, various network switches, lease link for several remote connectivities, databases, email, fax and other automated process oriented ERP system, moreover complete systems management in terms of control, security, backup and so on.
THE PROBLEM IS, though we have whole along setup and I feel IT plays important role in our organization in terms of support and providing lot of business benefits, but my management is not at all considering or even not recognizing IT role and it?s contribution towards their business. In fact, even my role also not been recognized.
Though I have implemented effective business communications, IT Policies, budgeting, costing and moreover evaluate all IT vendors, purchases and setup, still they feel we are more like ?photocopy / fax machine? buyers sort of service administration, nothing more than that !
The department importance of what my management shows on others, I feel it is not even a % shows towards our department.
I want you to provide some guidelines or to prove and ensure IT plays an important role in the organization and support me with strong facts to prove my role also plays important in the business as ?IT Manager?