How to contact my host

I have very limited skills and used those skills to build a website for a classic car group and I buy hosting at:

My web host has changed and I think they may have been bought out. I am still able to get to the cpanel to administer my site, but they no longer have a “support ticket” option.

I need to transfer ownership of this website to a friend, who will pay the yearly cost of hosting and will be in charge of the website – I will continue to have access to help with any changes he may need.

Since I am unable to create a support ticket, I cannot find a way to tell this to my host.

Do any of you experts know how to help me?

Thanks in advance.

Patty Russell

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