HP K8600 Mac Printer Issue - TechRepublic
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February 10, 2011 at 10:47 AM
philldmc

HP K8600 Mac Printer Issue

by philldmc . Updated 15 years, 4 months ago

Dear All,

I need some advice, a bit frustrated here…

I have an HP Officejet Pro K8600. This printer works perfectly fine on any Windows platform computer. However, when I plug the HP into a MAC (OS 10.5.8) computer I start to have issues. I do have the latest drivers. I’ve unstilled and reinstalled the drives.

I can print using the HP utilities with in the MAC OS, a alignment page, a diag page, configuration page, etc, however if I try to print any type of document or page I get a “paper jam” or “load paper.” The MAC will display the error message via the HP utility and LED lights blink on the printer. I can reset the printer, print an configuration page via the utility. Try to print anything else, paper jam..

Any help would be great!!!

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