HP laptops won't image - TechRepublic
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June 18, 2010 at 08:31 AM
lfruchter

HP laptops won’t image

by lfruchter . Updated 15 years, 2 months ago

Hello Sages,

I run a school network of laptops, mostly Dell Latitudes (with some incredibly annoying Lenovo r60s thrown in), imaging, wiping and restoring them all with a slow but tried and true Ghost 8 CD and external HD to hold the images. (Yes, some day I will graduate to doing this over a network, but up to now I’ve been keeping up this way.)

With budget cuts, I thought I’d save the school money by purchasing some less expensive (did I say “cheaper”?) HP laptops, the ProBook 6440b. The trouble is, these machines won’t play nicely with my Ghost CD.

I can start a machine up from the CD with the external USB HD plugged in and launch Ghost 8.0, but when I try to use it to create an image of the ProBook’s HD, the only local source drive that shows up on the menu is my USB drive. Likewise, if I proceed as if I were trying to restore an image to the ProBook from the USB drive, Ghost displays all the local drives including the ProBook’s 2 partitions as possible sources, but after I select an image from my USB drive, only the USB drive is offered as a local destination drive, not the ProBook’s HD.

Has HP configured these ProBooks so that they cannot be Ghosted? Is there a way to change these settings so that I can backup my laptop? If there’s no way to force these HPs to cooperate with Ghost 8, is there a more powerful imaging tool with which I could kick their butts into conformity?

Thanks much for any advice,
Lev in Brooklyn

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