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IE 5.5

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7 replies

by tim

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I am able to ping ip addresses over the internet, but when I try to open a web page I get The page cannot be displayed. I believe a website has changed the settings, but I am unable to find it. I tried resetting to all defaults. This did not work. Any help would be appreciated!

7 replies

by q2ggirl

Make sure that all of your TCPIP information is correct. Especilaly the DNS information and WINS if used at your location.

From ping, are you able to get a reply from, ex. ping www.espn.com, etc?

Can you do a ping -t command and see where it is failing?

by tim

DNS is diabled and we do not use wins. I can ping anything with no errors. This all started after getting the My Doom virus. I got rid of the virus and now I cannot display webpages. (I was unable to display web pages before removal of the virus). That was not the cause.

by salamander

Just a thought...your IE index file may be corrupted. See MS Knowledge Base article 293402 on the MS web site for more info and fix instructions. You should still be able to ping if this is the case.

by lmon

If all the computers can see that site behind the router it doesn't seem like a router issue. Check your security settings in IE on the machine that is having the problems and have it match the one of the computers that it is working on.

by duster52

You can determine if it is a DNS issues by trying NSLOOKUP -- "nslookup www.cnn.com". If it times out, then you have a DNS problem.

ALso can you get to websites by using their IP address instead of their FQDN?

by tosh74

Try using a winsock cleaner - I have seen this problem a few times now and the utility LSP-Fix (http://cexx.org/lspfix.htm). Just run it and let it remove any dll's from the REMOVE section. If there is nothing in the REMOVE window then this is not what your problem is

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