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Installshield hangs in W2K

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3 replies

by ratherbfishing

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The following happens when installing some applications that use Installshield on my W2K professional workstation:
After running setup.exe, the small dialogue box pops up that says something like "Setup is preparing the Installshield wizard..." anddissappears after it hits 100%, as it should. But then nothing happens for at least 30 minutes, and then the install wizard may all of a sudden continue with the main installation.

THe process is definitely sitting in the background doing nothing during this time. In Task Manager/Processes it shows up as issetup.exe under ntvdm.exe.

Has anyone run into this? I am wondering if it because it is a 16bit version of Installshield. The last application that did this was SecureCast 5.0, which is their latest version.

3 replies

by pc_tony

Just a quick one ...

Have you got Outlok running whilst you are trying to install ???

If you have try closing that and then re - running the install..

Hope this helps

PC_TONY

by ratherbfishing

You know what, you just may be right, something any old hand should have known. Except, some installs go fine with Outlook open, and some don't. I know, It should laways be closed anyway!

Thanks for the reminder.

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