Intermittent file access delays

Have you looked into Oppertunistic locking and your virus software?

Are you opening documents that were created on a server with a different name and/or older version of Word? If so, these docs could be trying to find a document template that doesn't exist any more, or could be looking for a server name that doesn't exist any more. We had a lot of trouble w/this behavior right after doing a firm-wide upgrade from NT 4.0 to Win2K/XP and from Office 97 to Office XP at one of our client sites and removing an old server from the network. Because of the size of the document storage, a mass editing wasn't feasible, and I ended up having to reconnect the old NT 4.0 server to the network just so when Word looked for the server name it would be there. You can also solve this problem by opening the old docs, going to Tools/Templates and Add-ins and removing the document template name (usually Normal) from that dialog box - this is what it looks for when the doc opens and what causes the delays. It's one of those "it's not a bug it's a feature" gotchas in WordXP. Hope this helps!

This question was auto-closed because it is 90 days old

This question was auto-closed because it is 90 days old