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intermittent NT 4 webserver problem.

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by edward clint 1 view

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I have a peculiar issue with one of my NT 4.0 SP6 webservers. The content is html and asp scripts. It is a powerful Compaq Proliant, 2GB ram etc..,

Issue:
I try and raise the web site in a remote browser. It comes up. I hit refresh. It doesnt and instead I get the plain message "The requested resource is in use". I hit refresh.. the site comes up instantly. Refresh again.. it does, or doesnt. As if by random it works at some moments but not others.
Nothing odd shows up in either the application log, or the IIS logs. I have not been able to turn up details on the error message either. Any clues..

-Edward Clint
edward.clint@emns.com

5 replies

by edward clint

I wanted to add.. on this server, when I reboot it it spends at *least* 15 solid minutes at the "Saving data to disk" or whatever message in the shutdown process. No idea why this would be either. No database is in use. No remote resources in use. It eventually does get done, and reboots and comes up normally. The system does use a RAID 5 array, but this should speed it up not slow it down.

-E

by packerdawg

This may be a silly suggestion, but I have seen similiar symptoms on systems that had their paging file set way to low. I almost hate to suggest this, but if it helps, I hate not to bring it up. Good Luck.

by edward clint

Paging file, per norms, is 2gb. the same size as main memory so a crashdump file can be created when necessary.
thanks though.

by mark_taylor

Us eperformance monitor to analyse the processor(s) and RAM access etc. there may be a hardware fault. Use the RAID Utility to make sure that the RAID 5 array is still OK. I have had a similar problem on a DELL, ended up taking a full backup then rebuilding the RAID Array.

by edward clint

I have checked the RAID array and it is healthy.

Also, since I wrote the first part I have in fact seen some pertinent event log entries(I did not before due to it being full).

The "ASP service" shuts itself on and off every few seconds. This explains the intermittency. When it happens to be off, people get the "Requested Resource is in use" error message. When it is on they get the page. The service cycles on and off every 2-8 seconds. I do not know what service "asp service" even is.. or what in the world would cause this. Any ideas..

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