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Internal Domain name same as External website

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by msha70

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I have a W2K3 domain with a domain name "name.com". When my users go to our company website which is NOT hosted in house, http://www.name.com, it does not come up. IE comes up with a page not found error.

Is there something I can do to fix this?

Thank you for any help

4 replies

by p.j.hutchison

This is a DNS issue, you need to configure dns with a Host (A) record for 'www' for your domain 'name.com' so IE can pick it up.

To test, try using nslookup and enter, www.name.com (or whatever it is) and see if it resolves to the correct IP address ok.

by msha70

Thanks for that, I have will try changing the DNS this weekend and let you know. Do you think this is the reason the client is having an SSL error when he tries to check mail directed from the website?

Thanks

by p.j.hutchison

The name of the SSL certificate should match the DNS name of the web site to ensure fully connectivity.
E.g.
If your mail site is http://mail.mycompany.com then the SSL cert should have its Common Name set to mail.mycompany.com

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